ETO Doors - Horrible product. Even worse customer service

I ordered 2 solid mahogany doors from them and received cheap Chinese doors made of Palm wood.Not only were the doors not solid mahogany, they weren't even solid wood.

I was told that the lead time on these doors was 6-8 weeks. The doors arrived over a month late and are useless. They gave some lame excuse about their machine being broken and that the doors were coming from overseas. They did not respond to multiple emails and calls.

The communication is horrible.

Customer service is a joke and the claims process is a scam.DO NOT DO BUSINESS WITH THIS COMPANY!!!

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Advertised vs Delivered
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Waranty policy
    • Product
    • Customer service

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Mahogany Doors
Review category
Building Products
review #885038

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