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  • Apr 16
  • Building Products
  • Los Angeles, California
  • Interior Doors
  • 37
  • REVIEW RATING 4/5

I bought all my house doors here. They offered solid wood doors and they weren't but hollow doors with cheap finishes which are already peeling. They never answer emails, the "owner" finally called saying he was going to solve the problem and he didn't. He just never called again. Doors look nice on first sight but they are noy what I paid for. It is like buying a gold chain and getting a gold... Read more

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  • Jan 29
  • Building Products
  • White Lake Township, Michigan
  • Door
  • 192
  • REVIEW RATING 5/5

I ordered a beautiful door in 2008 from ETO. It did not fit perfectly, but it was so beautiful I overlooked the fact that I could see thru the edges by the weather stripping. In fact, living in Michigan, occasionally I would get frost on the hinges and the bottom of the door, on the inside!! Again, I justified that a little fresh air is a good thing! We are building a new home, and I decided on... Read more

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  • Jan 26
  • Building Products
  • Marianna, Florida
  • Exterior Door
  • 98
  • REVIEW RATING 4/5

I filed a claim and sent pictures was told the new wood door panels were being sent. Never happened. The door was 1800.00 REALLY Sorry customer service and the VP still hasn't called back. I have left or sent more then 30 messages. Spoke to the salesman several times. Pamela in customer service was taking care of it she said. The door panels are warped and split right down the middle this is... Read more

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Resolved

  • Dec 04, 2014
  • Building Products
  • Palm Desert, California
  • Doors
  • 1
  • 1
  • 175
  • REVIEW RATING 5/5

One of the worst experiences I have had with any vendor. (Too bad for them to as I just started up a house flipping business that requires windows and doors.) Started with the delivery. After they called to say it was on its way, the doors took 2 weeks to travel 65 miles. They put on the wrong code and I think it went to Colorado before making it to my door. (ETO didn’t do the delivery but they... Read more

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  • Nov 12, 2014
  • Building Products
  • Sterling, Virginia
  • Positive Experience
  • 209
  • REVIEW RATING 4/5

I ordered 4 solid knotty alder doors from ETO - two sliding and two pre-hung. The ordering process was pretty involved, but I appreciated the attention to detail because I didn't want to have my doors ship all the way to the East Coast and turn out to have a problem. Price-wise they were great - fortunately ETO had doors on clearance that were exactly what I wanted. On finalizing the order... Read more

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  • Oct 16, 2014
  • Building Products
  • Clarksburg, West Virginia
  • Door Manufacturer
  • 1
  • 1
  • 352
  • REVIEW RATING 5/5

I have been told that their doors are from BRASIL which is incorrect. The doors are made in CHINA, don't let them fool you or take your money. Their prices are NOT competitive. If they charge you for a door that's 'MADE IN BRAZIL', they will get the door in CHINA for $200 and TELL you that its 'MADE IN BRAZIL' and charge you $1200 ($900 profit). Also, my husband and I come in on a Sunday and a... Read more

Was this review helpful? 2 1

  • Jul 08, 2014
  • Building Products
  • Los Angeles, California
  • Order Delivery
  • 321
  • REVIEW RATING 4/5

This company does not even deserve one star I place an order on June 10 send them a email signed copy They said my order will be ready by 7/7 . I called today and they said that they never received my email. I have all the proof of sent item as below. Me To Dave Perez Jun 10 Dear Tony Here is the signed paper work. I know you guys are busy. But can you possibly make it by 20th Please let me... Read more

Was this review helpful? 3 4

  • Aug 17, 2013
  • Home Construction and Repair
  • Reno, Nevada
  • French Doors
  • 318
  • REVIEW RATING 4/5

Do not do business with this company! Stay away!....My contractor told me the pre-hung package (for which I paid over $400) was incomplete. ETO said it was complete. My contractor sent me a picture of an obvious burn mark on the Knotty Alder French Doors. It looked like it was made by a blow torch. ETO said it wasn't a burn but a natural blemish--a knot. To placate me, ETO Claims offered me... Read more

Was this review helpful? 4 1

  • May 16, 2013
  • Building Products
  • Eto Doors
  • 607
  • REVIEW RATING 5/5

I ordered a double door for the front of my house from ETO Doors about 6 months ago. I did my research online and also looked locally in LA area. I found a door I liked on their site at a good price. I called and asked some questions to make sure the size was right and that it would fit my measurements. The sales person assured that if I had any isses I could return the door. I went ahead placed... Read more

Was this review helpful? 4 7

  • Apr 11, 2013
  • Building Products
  • Los Angeles, California
  • Doors Windows
  • 2
  • 2
  • 524
  • REVIEW RATING 5/5

PURCHASED MULTIPLE DOORS FROM THIS COMPANY THINKING PRICES ARE LOW WELL THERE IS A REASON CHEAP IMPORTED WOOD FROM SOUTH AMERICA POOR QUALITY CRAFTSMANSHIP THEY DO NOT EVEN FINISH A DOOR ALL PANELS CRACKED AND WARPED DONT BE FOOLED LOOK WHO RUNS THE COMPANY E (Elijah Cohen Bashi) T (Tal Habbib) O (Oren Bashi) Read other forums about the problems with this companies doors The company is notorius... Read more

Was this review helpful? 6 10

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